This policy sets out the basis on which any personal data we collect from you or that you provide to us will be processed by us. Please read the following carefully to understand our views and practices in relation to your personal data and how we will handle it.

ACCESSIBILITY OF SERVICES Our website is intended for use by people living, businesses and companies in Indonesia and around the world. Deliveries are made within Indonesia. International ordering can only be done through prior enquiry to clarify logistical availability

YOUR STATUS By placing an order through our website, you warrant that:

1. You have the legal capacity to enter into binding contracts;
2. You reside in the country served.

HOW THE AGREEMENT BETWEEN YOU AND US IS CONTRACTED Once you have placed an online order, you will receive an email from us confirming that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy the Product. All telephone and online orders are subject to acceptance by us and we will confirm such acceptance to you either during our telephone conversation or by email. A contract between us (“Contract”) will only be entered into when we accept the order.
Subject to actual stock availability, orders for goods may be substituted with alternatives subject to verbal or written confirmation with you. If the goods are not substitutable, we will contact you and give you the opportunity to cancel the order. If payment has been made, you will be refunded the amount paid.


PRICE AND PAYMENT There are a large number of Products listed on our website and it is always possible that, despite our best efforts, the prices of some of the Products listed on our website may be incorrect. We normally check prices as part of our despatch procedures, so if the correct price of a Product is less than our stated price, we will charge the lower amount when we despatch the Product to you. If the correct price of the Product is higher than the price stated on our website, we may, at our discretion, decide to accept the lower (incorrect) price or either contact you for instructions before despatching the Product or reject your order and notify you of such rejection.
We are under no obligation to provide you with the Product at the incorrect (lower) price even after we have provided you with an email confirmation.

REJECT AN ORDER We reserve the right to reject any online/offline order caused by a data entry error or for any other reason, without any liability or compensation to the Customer. This includes all instances of goods with a “zero” price.
The Company will reimburse the Customer for the amount paid in all such cases.

EVENTS OUTSIDE OUR CONTROL We shall not be liable for any failure or delay in the performance of any of our obligations under the Contract caused by events beyond our reasonable control (“Force Majeure”).
Force Majeure includes any act, event, non-event, omission or accident beyond our reasonable control and includes but is not limited to (without limitation) the following:

1. strikes, lockouts or other industrial action;
2. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
3. fire, explosion, storm, flood, earthquake, inundation, epidemic or other natural disaster;
4. inability to use railways, sea, air, road or other means of public or private transport;
5. inability to use public or private telecommunications networks; or acts, decrees, laws, regulations or restrictions of any government.

Our performance under any Contract shall be deemed to be suspended for the duration of the Force Majeure Event and we will be granted an extension of time for performance for the duration of that period. We will use reasonable endeavours to complete the Force Majeure Event or to find a solution by which our obligations under the Contract can be fulfilled notwithstanding the Force Majeure Event.

ENTIRE AGREEMENT We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other and that nothing may be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Terms and Conditions.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Terms and Conditions.

OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

We have the right to revise and amend these Terms and Conditions from time to time.

You will be subject to the Policies and Terms and Conditions in force at the time that you order Products from us, unless any change to those Policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those Policies or these Terms and Conditions before we provide you with the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the Terms and Conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).

LAW AND JURISDICTION

Contracts for the purchase of Products through our site will be governed by the Law of Indonesia. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the Courts of Indonesia.

PRODUCT INFORMATION

We endeavour to ensure that all the products on our website are accurately described, and we rely on information provided to us by our suppliers. Unfortunately, on some occasions, it is possible that our website will contain errors and we reserve the right to correct any errors or inaccuracies at any time, including after you have placed an order.

In some cases, the products we offer for sale and made from natural materials, and there may be small variations between the product image(s) and the product you receive.

We endeavour to ensure that all colors are displayed accurately, but you should be aware that colours may appear slightly differently on different displays and screens. The shade of colour from screen to screen is not a fault or error.

We aim to update our website regularly and may change the content at any time. If the need arises, we may suspend access to our website, or close it indefinitely. We will use reasonable endeavors to ensure our website contains accurate information and content, however, we reserve the right to update our website as soon as an inaccuracy or error is brought to our attention.

You shall inspect goods upon delivery and inform us of any discrepancies of goods delivered within 7 days from the date of delivery failing which complaints of such discrepancies will not be entertained and it is deemed that the order is accepted by the buyer in good order and condition. Aesthetic damages such as scratches on glass or soiled materials will not be entertained after the acceptance of goods.

INFORMATION COLLECTION
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:

1. Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
2. Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
3. Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
4. Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

SECURITY

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

YOUR CONSENT AND RIGHTS
By using our service, making an application or visiting our website, you consent to the collection and use of your information and other activities as outlined in this policy.
Under the Privacy Act (the “Act”), individuals have the right:

1. to check whether we hold personal data about you and to access such data;
2. to require us to correct as soon as reasonably practicable any data relating to you that is inaccurate;
3. to ascertain our policies and practices in relation to personal data and the kind of personal data held by us; and
4. to withdraw your consent to the use of your personal data for marketing purposes and we shall not use your personal data for marketing purposes after you communicate your withdrawal of consent to us.

You may exercise your opt-out right by notifying us if you wish to withdraw your consent to the use of your personal data for direct marketing purposes.